We designed C9 for real people who work best at their desk. To imagine a new furniture system, Watson explored the open plan for insights. The truth is, while the open plan works some of the time, privacy and focus are diminished. We studied enclosure and openness to understand how they influence individuals and teams. The result is a workstation that departs from the restrictive grid of traditional linear planning -- bending space, improving sightlines, and helping people to flow more organically.