Confidential Insurance Client - Woodland Hills

Tangram approached this massive undertaking as a strategic design partnership, working closely with the client to orchestrate a carefully phased transformation that wouldn't disrupt daily operations. The design team conducted extensive employee interviews and workflow analyses to understand how different departments functioned, from claims processing to executive decision-making. This research informed every furniture selection and space allocation decision.

The solution centered on creating a fluid ecosystem of work environments. Instead of uniform cubicles, Tangram introduced varied workstation configurations that could adapt to different work styles and collaboration needs. Integrated meeting spaces were woven throughout the floorplan, allowing teams to gather spontaneously without booking formal conference rooms. The training center received specialized furniture to support learning and development, while executive offices balanced privacy with accessibility. Even the cafeteria was reimagined as an extension of the collaborative workspace, encouraging cross-departmental connections during breaks and informal meetings.