# Tangram Interiors Transforms Financial Firm's Collaboration Capabilities with Integrated Technology Solution
When The Coury Firm needed to modernize their Century City office to better serve clients nationwide, they turned to Tangram Interiors for a comprehensive workplace transformation that would seamlessly blend technology with thoughtful design.
## The Challenge: Connecting Teams Across the Country
The Pittsburgh-based financial advisory firm serves wealthy families and business owners from coast to coast. With offices in multiple locations, their success depends on maintaining strong connections with both team members and clients, regardless of geography.
**Robertino Coury** explained their primary objective: "We needed to choose a technology platform that could deliver on our firm's philosophy of connecting, collaborating and communicating not only with our offices in Pittsburgh but with our clients nationwide."
## The Solution: Microsoft Surface Hub Integration
Tangram implemented Microsoft Surface Hub technology as the centerpiece of The Coury Firm's main conference room. This all-in-one solution provides:
- **Digital whiteboard capabilities** for interactive presentations - **Integrated conferencing** to connect remote participants seamlessly - **Multimedia integration** with applications like Skype - **Office 365 compatibility** for streamlined workflow
The installation required careful coordination of multiple technical components, including structured cabling, cameras, desktop monitors, and system configuration—all managed by Tangram's technology division.
## Why Surface Hub Made Sense
For The Coury Firm, the Surface Hub offered several practical advantages that made it the right choice:
- **Simplified procurement**: No need to source separate audio and visual equipment - **Superior quality**: High-performance microphones and displays built-in - **User-friendly interface**: Staff can operate the system without extensive training - **Administrative efficiency**: Easy for internal teams to manage and maintain
## Beyond Technology: Complete Workspace Transformation
The Surface Hub installation was part of a larger engagement that showcased Tangram's comprehensive approach to commercial design. The project included:
- Nine private offices with updated technology integration - Executive conference room renovation - New task seating throughout the space - Updated reception and lounge furniture - Complete workspace planning and design
## The Value of Integrated Expertise
What set Tangram apart was their ability to guide The Coury Firm through every aspect of the office transformation. The firm was looking for more than a vendor—they needed a partner who could:
- **Educate** them on available options - **Guide** technology and design decisions - **Coordinate** with manufacturers and suppliers - **Manage** the entire project lifecycle
This holistic approach eliminated the complexity of working with multiple vendors while ensuring all elements worked together seamlessly.
## Lessons for Commercial Design Professionals
This project demonstrates several important principles for successful commercial design:
**1. Technology Should Enable, Not Complicate** The Surface Hub succeeded because it simplified rather than complicated daily operations. When selecting technology solutions, prioritize user experience and administrative ease.
**2. Integration Matters More Than Individual Components** The real value came from how well the Surface Hub worked with existing Office 365 systems, creating a unified ecosystem rather than isolated tools.
**3. Client Success Depends on Understanding Business Objectives** Tangram's success stemmed from deeply understanding The Coury Firm's need to maintain client relationships across distances, then designing solutions specifically to address that challenge.
**4. Comprehensive Service Delivery Reduces Client Stress** By handling everything from initial consultation to final installation, Tangram allowed The Coury Firm to focus on their business while ensuring all project elements aligned perfectly.
## The Results
The transformation delivered exactly what The Coury Firm hoped for—a technology environment that enhances their ability to serve clients while remaining simple for staff to operate. As Robertino Coury noted, "We feel the Microsoft Surface Hub delivered on our objective and couldn't be happier with the outcome."
## Looking Forward
This project highlights the growing importance of technology integration in commercial design. As remote collaboration becomes increasingly standard, design professionals need to understand not just how spaces look and feel, but how they enable productivity and connection.
The key is finding solutions that enhance human interaction rather than replacing it—creating environments where technology feels natural and intuitive, supporting the work people need to do without getting in their way.
For firms like The Coury Firm, success isn't measured just in square footage or furniture specifications, but in how well their workspace enables them to serve their clients and grow their business. That's the kind of transformation that makes a real difference.
